Shipping and Delivery

Please note that due to circumstances out of our control, delivery times are estimates only and are not guaranteed. Please bear this in mind when arranging appointments for decorators.

Update: W/C: 23/05/22 - We are currently shipping most Farrow and Ball orders within 2 working days!

Mylands and Designers Guild paint is being shipped in approx 3 days.

Zoffany and Sanderson paint - there are issues with certain finishes as the base materials (Elite and Acrylic finishes in certain colours) leading to delays, please email if you are unsure or would like us to confirm.

Little Greene - we are shipping most orders within 3 working days.

However, as always please do not have decorators on-site until you have received your order.

Delivery Times

All UK mainland paint orders will usually be delivered within 3-5 working days. Delivery to more remote postcodes (AB, IV, KA, KW1-14, PA20-31 and PH) may take a little longer and we’re unable to offer our express delivery service to these areas.

We recommend not having decorators/contractors on-site until receiving and checking delivery.

Our shipments will either come from our showroom/warehouse or direct from the manufacturer dependent on stock levels, delivery times, availability etc.

If you require your order to reach you on a certain day or if you have any other delivery questions, please don't hesitate to contact us... we'll do our best to help you!

Delivery Costs

All UK mainland deliveries are charged at £5.95. Free Delivery is only applied for orders of £100.00 or more to mainland UK addresses. Delivery of hand painted colour cards etc are charged at £0.95.

For orders within the UK but not part of the mainland, ie Northern Ireland, Isle of Man, Faroe Islands etc deliveries are charged a flat rate of £15.00 (regardless of whether your order 1 or 100 litres of paint). Please contact us for further information. Not choosing the correct shipping options could result in delays to your order.

Delivery within the EU

We ensure all shipping, tax and import duty is paid. This means you only pay one fee when placing your order and don't receive any bills from your local tax office. Shipping within the EU is permitted and all shipping costs are calculated at the checkout stage. The cost is worked out by weight and the amount of packages and is shipped by DPD Saver option or if it is a larger order, it will shipped via a Pallet service (which may add extra time to the delivery). Shipping within the EU can take between 5-20 working days to arrive (dependent on individual countries/areas). If you need your order sooner, please let us know in advance and we can give offer alternative shipping options.

Delivery outside the EU

Shipping outside the EU is currently not permitted at this moment in time - sorry about that.

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